Effective Date: October 14, 2026
About This Policy
Vatsa LLC operates Indiroot + Sitara. This Privacy Policy explains how we handle information collected through our Customer Contact website, chat widget, and related customer support communications.
Information We Collect
We collect information you provide when contacting us, which may include your name, email address, mobile phone number, and the contents of your inquiry. When you choose to receive SMS messages, we also record your consent and messaging preferences.
How We Use Information
Vatsa LLC uses information to respond to inquiries, provide customer support, maintain communication and consent records, and send messages consistent with your selected preferences. Informational messages include customer-support replies and updates related to your inquiry. If you separately consent to marketing, we may also send offers, discounts, and promotions for Indiroot and Sitara.
SMS Consent and Your Choices
Our chat widget provides separate, optional choices for informational SMS and marketing SMS. You may select either, both, or neither. Providing a phone number or requesting support does not by itself authorize promotional texts. Consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You can also contact [email protected].
If you opt in, Vatsa LLC may send customer support replies and informational updates related to your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You may also contact [email protected].
Information Sharing
Indiroot and Sitara are operated by the same legal company, Vatsa LLC. Customer information may be used internally across these brands to respond to inquiries and provide customer support. SMS consent applies only to the messaging program described when you opted in.
We do not sell customer information or share it with other businesses for their marketing. Mobile information is not disclosed to outside parties or affiliates for marketing or promotional use.
Service providers, including HighLevel and messaging providers, may process information as needed to operate our contact tools and deliver support communications. SMS opt-in records and consent are not shared for unrelated purposes or another business’s messaging program.
Privacy Requests
To request access to, correction of, or deletion of information you have provided, email [email protected]. Certain records may need to be retained to meet legal obligations or honor your request not to receive further messages.
Policy Updates
We may update this policy by posting a revised version on this page with a new effective date.
Contact
Vatsa LLC
Indiroot | Sitara Customer Support
Email: [email protected]